How can we help you?

My KYC status says it’s pending, what does this mean?

Last Updated: Nov 19, 2018 05:56PM EST
KYC may take a few minutes to process after completion. Please be patient! If 10 minutes has passed and your KYC is still pending, please check your email for confirmation that your KYC has been completed. If you haven’t received an email confirmation, please contact our customer support team for further instructions. Please do not restart the KYC process!

Please Note: eMusic will require potential buyers to pass a Know Your Customer (KYC) check and verify residency before purchasing any eMU Tokens. Currently, the tokens are not being offered or sold to U.S. residents and residents of additional select countries. Use of the tokens on generation on the eMusic platform will be restricted to countries that can participate in the token sale. This notice does not constitute an offer of securities for sale and the tokens have not been registered as securities under the U.S. Securities Act of 1933, as amended, or any state securities laws.

    Still Have Questions?

    Still Have Questions?

    Ask eMusic:
  • Contact Us
  • Or, check out the eMusic Blog for the latest product news.
seconds ago
a minute ago
minutes ago
an hour ago
hours ago
a day ago
days ago
Invalid characters found