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Digital Booklets

TerriT May 15, 2017 10:54AM EDT

On classical music albums some albums now have an 'album only' download of the Digital Booklet as the last track.
If other tracks on the album are over 10mins and therefore 'album only' it is not possible to download all the music and not the unwanted Digital Booklet? In effect this is forcing us to pay for something that, I at least, don't want.
If there are no tracks on the album that are 'album only' then to download the album we are forced to download it track by track - er... how inefficient and un-user friendly.
Will you be addressing these issues?

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Matt D May 16, 2017 08:12AM EDT eMusic Agent

Thank you for bringing this to our attention. We apologize for the issues this created. Can you please provide details on the album you were trying to purchase? It would be helpful to have an example when I submit the request to our Tech team.

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Territ May 17, 2017 09:54PM EDT
This is the URL of the first one I found. I subsequently found several others including those with tracks which were album only due to their length. Sorry didn't make a note of them as I wasn't going to purchase them at that time. Wanted to know if the situation was temporary.
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Matt D May 17, 2017 09:55PM EDT eMusic Agent


We implemented a fix this afternoon that should remedy the album only track issue. In the case of digital booklets, they should show as zero cost and, if purchasing the album, the digital file will be delivered in the zip file that delivers all the tracks.

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Territ May 23, 2017 09:18AM EDT
Wow, something I said actually made a difference! I was avoiding any album where this was occurring, so thanks for fixing this so promptly.

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